CollaborateUp supported USAID to convene a cross-sector group of highly technical information systems developers, on-the-ground implementers, end users, and donors to fundamentally reconceive how all these parties manage the interoperability of systems and data across healthcare and healthcare information systems. These stakeholders were tasked with coming up with breakthrough ideas, development approaches, and technical architectures that USAID and other donors could adapt and fund.

On a compressed timeline, we designed and facilitated a process using our Formula tools and methods to enable concept note creation and breakthrough ideas. In addition to concepts, participants developed ownership of their ideas and used this to build institutional commitment to tackle the complicated challenge of improving healthcare system inter-operability, as well as a cooperative framework for donors to support healthcare information systems interoperability.